Tulsa World Publishing Company
"We, at Tulsa World, realized several months ago that in order to hold on to our print classified section in the market that we needed to convert our classified inside sales team into an outbound call team. We invested in outside and inside training programs to assist in the transition.
As a management team, we were spending numerous hours each week monitoring calls to not only do coaching but to see if true outbound calls were being made and to what advertisers. We chose to make an investment with Ranger Data Technologies. We looked at this software as a management tracking tool and it is a great one! We quickly learned that our reps loved it also.
In a one month period we have grown our revenue from outbound calling 63% and increased the number of outbound calls made 38%.
We are very pleased with the results; especially appreciate the continued support and the fantastic reporting tools!
We recommend Ranger Data Technologies to any organization interested in increasing revenues.
Shannon Hayden - Advertising Inside Sales Manager - Tulsa World Publishing Company